We have completed a full, COVID-19 specific risk assessment for the bakery. We completed this before re-opening with the input and feedback of our team to make sure everyone was comfortable returning to work after the lockdown period.
Our aim has been to re-open as safely as possible for both our customers and our team, taking any pre-cautions we can.
We have completely changed the layout of our kitchen, so that all staff can work socially distanced (1 metre min.) at their own work-station. We already have extremely high standards of hygiene within our kitchen, but have increased sanitising of all high touch areas and equipment throughout the day as well as high touch areas within the serving area and server hatch at the front of the bakery.
All staff have been trained in new Covid safety procedures such as increased hand washing, sanitising and mask wearing hygiene. We take the temperatures of each team member before the start of each shift. Each team member is also fully informed of all symptoms to look out for and what to do if these symptoms do occur.
We have closed off the bakery to customers and are taking orders for take-way through a ‘safe server’ hatch. This means the team and customers are separated by glass, and our collection point which is open, is operated with social distancing practices in place. The whole team are wearing masks whilst working at the bakery.
We have put a 2 metre socially distanced queuing system in place outside of our unit, and have some distanced outdoor seating available. Our pre-order system was also put in place to help reduce the number of people standing in the queue. This has helped a lot!
We are asking for contactless payments only where possible and do appreciate it when customers wear masks and use the hand sanitiser when visiting us.
We all wear food safe gloves and masks as an extra precaution when serving customers and within the kitchen, and will also be carrying out extra cleaning of customer service areas throughout the day so we appreciate your patience!
We are also keeping up to date with any changes to guidelines for food business, and update our Risk Assessment as and when needed.